> I currently run an Asterisk 10 system with hotdesking functionality > set up. Several of the users have worked with a system in the past > that supported BLF on their IP phones, and would like their current > phones to behave in a similar fashion. Right now I have a really > kludgy system that mostly works, but doesn’t consistently trigger > the cleanup macro to “clear” the device state on the end of a call. > Rather than continue to beat my head against the wall playing “which > context isn’t firing an h extension to dump calls into the cleanup > macro”, I decided to investigate Asterisk 11 for the new Dial() b > function and the new hangup handler CHANNEL variable. > > > > I have the hints working more or less correctly on direct calls > to/from the phones, making use of the b and U functions in Dial() > and some judicious use of GROUP channel variables and > CHANNEL(hangup_handler_wipe). But, on my live system, sometimes the > users receive calls from a queue, and I don’t see any way with the > queue calls to emulate the b functionality in Dial() to be able to > set the agent extension’s device state to RINGING when the queue > call gets created. Obviously, I can use membergosub to set the agent > to “INUSE” after they pick up the call (like Dial() U), but is there > anything that I can use to manipulate the channel that is calling > the agent while/before it is ringing?
You could use local channels as queue members. Then you can use Dial(b) when the call goes out to the actual extension. Richard -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
