We are trying to set up a system where the calls from the queue show a specific name or number on the phone. The calls would come into one of a few dozen DID numbers, each one for a specific company. The agent needs to know which company the call is for and answer appropriately. I've done a lot of this in dialplans but haven't found a way to do it in a queue.
-- Carlos Alvarez TelEvolve 602-889-3003
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