I am using SIP. I am still a bit confused about "answered" & billed time.
For example: 00:00 -- Call Connected to asterisk 00:01 -- welcome greeting starts 00:11 -- welcome greeting ends (10 sec wav file) 00:12 -- Call enters queue and at the same time rings on first available extension 00:15 -- Call is answered by an agent 01:15 -- Conversation over, Call disconnected -- agents spoke for 60 sec. In the given schematic what will be the "Answered" time and "billed" time. Thank you for the help in advance!! On Sun, Mar 17, 2013 at 10:06 PM, Asghar Mohammad <asghar...@gmail.com>wrote: > "If you have analog FXO ports then the call is considered answered as soon > as dialing is completed" not always true if FXO configured properly it > should not send back answered as soon as dialed. > > > On Sun, Mar 17, 2013 at 5:29 PM, Eric Wieling <ewiel...@nyigc.com> wrote: > >> If you have analog FXO ports then the call is considered answered as soon >> as dialing is completed. This does not apply to SIP, PRI, or other >> technologies which support far end answer detection. >> >> -----Original Message----- >> From: asterisk-users-boun...@lists.digium.com [mailto: >> asterisk-users-boun...@lists.digium.com] On Behalf Of RSCL Mumbai >> Sent: Sunday, March 17, 2013 12:15 PM >> To: Asterisk Users Mailing List - Non-Commercial Discussion >> Subject: [asterisk-users] Need help understanding CDR >> >> Hi, >> >> Attached is a sample CDR. >> >> I need some help to understand the "billsec" column. >> PS: the time value in billsec & duration is same. >> >> With reference to the attached log, what does the 10 sec / 6 sec / 2 sec >> correspond to: >> >> (a) Time between call connection to asterisk and disconnection from >> asterisk? >> (b) Time after welcome greeting and before hangup -- the time the call >> rang on the extension? >> (c) Or any other scenario >> >> Thank you in advance. >> >> Best regards, >> Sans >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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