> Then when the receptionist is on the phone, they could hit the services
> button, scroll through the list of extensions; see what the persons
> status is, and even transfer the call right through by pressing the Dial
> button underneath the extension if they hit Transfer before the Services
> button.

Um, no.  Reception needs an 'at a glance' view of all extensions -- I don't 
think you've ever worked a switchboard or seen some of these people handle 
the call volumes they are used to.  Anything involving button presses or 
scrolling would be useless.

+2 points for trying, though.  :-)  

I am positive I saw add-on modules for Cisco phones to show line/extension 
status, though.  

Regards,
Andrew
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