Le 01/05/2014 16:28, Matthew Jordan a écrit :


On Wed, Apr 30, 2014 at 8:37 AM, Administrator TOOTAI <ad...@tootai.net <mailto:ad...@tootai.net>> wrote:

    Le 30/04/2014 15:19, Matthew Jordan a écrit :


        On Wed, Apr 30, 2014 at 8:13 AM, Administrator TOOTAI
        <ad...@tootai.net <mailto:ad...@tootai.net>
        <mailto:ad...@tootai.net <mailto:ad...@tootai.net>>> wrote:

            Please, people from Digium, Matt again closed the new bug
            ASTERISK-23689 I opened (clone from 23683) telling that
        it's not a
            bug. Did he carefully read the comments on the new bug? If
        not,
            please forward him this email, *it's* a bug or you have to
        explain
            me why it is not!


        I asked you not to clone and issues and to take your issue to
        the mailing list (which you did, thank-you). Cloning issues
        makes a mess of the issue tracker, and causes information to
        get lost.

        If your issue is deemed to be a bug, the original issue will
        get re-opened.


    I cloned the issue as it is a bug and I could explain how to
    reproduce it. If I shouldn't clone the bug, please explain me how
    to do to inform developpers about new informations concerning a
    closed bug.

    That say, sorry for inconvenience.


1. Bug marshals watch the asterisk-bugs mailing list. All updates to all issues in JIRA get sent to that mailing list - even comments on closed issues. 2. Bug marshals also hang out in the #asterisk-bugs IRC channel. You can talk to a bug marshal in that channel as well. 3. Finally, we all watch the mailing lists (pretty much all of the mailing lists, no less).

This is all documented on the Asterisk wiki's [1] Asterisk Issue Guidelines. There's even a checkbox when you file an issue that asks if you read the guidelines... you did read them, right? :-)

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines#AsteriskIssueGuidelines-Submittingthebugreport


I did read them a long long time ago. Anyway, my bad, sorry for that.

Regards

--
Daniel

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