Valter Nogueira wrote:
The problem is in the opposite side - when someone call us and hangs before the operator press the number.

Then my guess would be you're on analog lines?

Without call supervision on the line, there will be no way of detecting when an analog call has been dropped, other then when the operator has decided there is nobody there and hangs up at which point the call should be dropped.

Digital lines and VOIP lines shouldn't have this issue since they have call supervision.

Doug




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