No, I am testing with IP phones.

When caller hangs-out the macro is not aware - but when calle hangs the
macro is.


2014-07-20 12:31 GMT-03:00 Doug Lytle <[email protected]>:

> Valter Nogueira wrote:
>
>> The problem is in the opposite side - when someone call us and hangs
>> before the operator press the number.
>>
>
> Then my guess would be you're on analog lines?
>
> Without call supervision on the line, there will be no way of detecting
> when an analog call has been dropped, other then when the operator has
> decided there is nobody there and hangs up at which point the call should
> be dropped.
>
> Digital lines and VOIP lines shouldn't have this issue since they have
> call supervision.
>
>
> Doug
>
>
>
>
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