On 2014-08-19 23:56, Jeff LaCoursiere wrote:
Hello,

I wrote earlier today about a new PRI installation in the Caribbean, where all outbound 
calls are functioning fine *except* calls to Sprint phone numbers, which get rejected 
immediately as "busy".

The telco has been working with their switch manufacturer and took the output of 
"pri show span 1" from me and came back with this:

----quote---

Please check your timers below.  How did you determine your settings?

  * Timer and counter settings:
       N200: 3
       N202: 3
       K: 7
       T200: 1000
       T201: 1000
       T202: 2000
       T203: 10000
       T303: 4000
       T305: 30000
       T308: 4000
    T309: 6000    Our switch: Telcordia National ISDN 2: Range 10 - 90 seconds, 
default 90 seconds.

  *


       T312: 6000
       T313: 4000
    T316: -1        Our switch: Telcordia National ISDN 2: Range 10 - 120 
seconds, default 30 seconds.


   N316: 2
   T-HOLD: 4000
   T-RETRIEVE: 4000
   T-RESPONSE: 4000

---end quote---


Now I have no idea what T309 or T316 represent, but it seems odd that timers 
and counters would cause such an odd result... and the failure is immediate, 
not after some amount of timeout.  Can anyone
shed light on these settings and tell me if they are configurable?

I don't think that this has something to do with the timers. I recommend to 
enable debug of your pri connection to
get a trace to a sprint phone number. There you should get the disconnect cause 
of the call. Then your provider should be
able to help you out.
Maybe the reason of the problem is an incorrect number setting.

Regards

Hans


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