>> What I found curious was the caller's name was Asterisk

On our systems, if I don't assign a CID number to an inbound call that is 
blocking it's CID, the default shown on the Polycom phones is Asterisk.  I've 
set it up that any inbound call with no CID is assigned a 0 for the phone 
number and Restricted as the CID name.

Doug

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