Thanks Eric, for point to polycom instructions I will give it a try. Kevin, I am sure called is not originating from our system,
Thanks for your support. On Tue, Sep 16, 2014 at 9:08 AM, Kevin Larsen < [email protected]> wrote: > > Hello, > > a user outside the office regularly gets a call from ext. 101 but > > that extension does not exist in my extensions.conf. when the user > > pickup the phone no one answers. Any Idea how to fix this issue? > > that user uses Polycom SP 450, > > First thing to look at is at the time the user receives the call, do you > show anything in your Asterisk CLI? I would make sure that the call is > actually originating from your system and track back from there. > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
