On Fri, Jun 17, 2016 at 11:50 AM, Annus Fictus <annusfic...@gmail.com> wrote:
> Hello, > > I think Device State for Agents don't work correctly > > My configuration: > > agents.conf > > [general] > > [agent](!) > autologoff=15 > ackcall=no > acceptdtmf=# > wrapuptime=5000 > musiconhold=default > recordagentcalls=no > custom_beep=beep > > [2000](agent) > fullname=Fulano > > [2001](agent) > fullname=Zutano > > [2002](agent) > fullname=Mengano > > queue.conf (Agents Related) > > member => Agent/2000 > member => Agent/2001 > member => Agent/2002 > member => PJSIP/1000 > You didn't state which Asterisk version you are using. However, since you reference a PJSIP channel and are using the new agent.conf syntax, you must be using Asterisk 12+. The syntax for using an agent in queue.conf is has also changed since chan_agent no longer exists in Asterisk 12+. See https://www.asterisk-blog.com/2016/02/10/converting-from-chan_agent-to-app_agent_pool/ Richard
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