Hello,
I'm using 13.9.1 version
thank you for your answer.
Now working fine.
Regards
El 17/06/2016 a las 20:06, Richard Mudgett escribió:
On Fri, Jun 17, 2016 at 11:50 AM, Annus Fictus <[email protected]
<mailto:[email protected]>> wrote:
Hello,
I think Device State for Agents don't work correctly
My configuration:
agents.conf
[general]
[agent](!)
autologoff=15
ackcall=no
acceptdtmf=#
wrapuptime=5000
musiconhold=default
recordagentcalls=no
custom_beep=beep
[2000](agent)
fullname=Fulano
[2001](agent)
fullname=Zutano
[2002](agent)
fullname=Mengano
queue.conf (Agents Related)
member => Agent/2000
member => Agent/2001
member => Agent/2002
member => PJSIP/1000
You didn't state which Asterisk version you are using. However, since
you reference a PJSIP
channel and are using the new agent.conf syntax, you must be using
Asterisk 12+. The
syntax for using an agent in queue.conf is has also changed since
chan_agent no longer exists
in Asterisk 12+.
See
https://www.asterisk-blog.com/2016/02/10/converting-from-chan_agent-to-app_agent_pool/
Richard
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