> > From their own phone or from any phone? > >From their own phone. If calling from any other phone, the only difference - for entering the same mailbox - is to enter the mailbox number immediately after the 'mailbox' prompt,
> It's not for accessing another person's mailbox. It's for accessing > your own when you are away from home/office. For my setup, the user only needs to access their mailbox from their registered device, not from any other phone. This is why I am trying to remove the 'mailbox' prompt altogether, because it is more efficient for users to skip that step if possible. Nabeel
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