My settings for the queue.log are in the [general] section of logger.conf I'm running 13, I didn't see what version you said you were running.
If I wanted to add a LOCAL channel to my queue I'd do it as member => LOCAL/7124@kiniston-intern,0,John,hint:7124@kiniston-intern On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <[email protected]> wrote: > John, > > FF1565AABB2D-SLS is probably invalid because it's not registered/lost > registration. This client is connected via VPN to our network, it usually > works when it's "warm". Not concerned about it too much. > > 15555555555@callcentric OTOH is an actual cell phone that should be > dialed out via callcentric trunk. > Maybe I'm smoking something thinking it was working before. I know it > works from > > extensions.conf > ------------------------- > [globals] > ERIC_CELL=SIP/15555555555@callcentric > ... > > exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30) > same => n,VoiceMail(105@default,u) > ----------------------------------- > > but in queues.conf I can't use same globals so I just put it in like that. > What do you mean by using LOCAL channel? Can you be more specific? I'm not > very good at this :) > > > > This is logger.conf. Where(which section) should I place logging > configuration? > > [general] > dateformat=%F %T > > [logfiles] > console => notice,warning,error,dtmf > messages => security,notice,warning,error,fax > verbose => verbose > > > > Thank you! > > ------------------------------ > *From:* John Kiniston <[email protected]> > *To:* [email protected] > *Sent:* Thursday, November 15, 2018 3:17 PM > *Subject:* Re: [asterisk-users] Queue not dialing out to cell phone for > some reason > > OK. > > So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid. > > is the user at '15555555555' actually able the answer calls? I wouldn't > expect that agent to work configured that way, I'd use a LOCAL channel to > direct the call to a context that sets the call up before dialing out. > > You configure queue logging in logger.conf , Look at the settings > queue_log = yes > queue_log_to_file = yes > queue_log_name = queue_log > > > > On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <[email protected]> > wrote: > > John, > > This is output of command below. How do I enable and log queue events? > The 1555@callcentric is the one I'm curious about. I just tried calling > into "sales" again and it didn't change this "last was 1219067" output > > Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s > talktime), W:0, C:4, A:6, SL:0.0% within 0s > Members: > SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has > taken 4 calls (last was 1219067 secs ago) > SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no > calls yet > SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no > calls yet > SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no > calls yet > No Callers > > ------------------------------ > > > [Sales](StandardQueue) > announce = first > member => SIP/FF4C119EEBF8-SLS > member => SIP/FF9EF375CCFC-SLS > member => SIP/13145555555@callcentric ;Eric's cell > member => SIP/FF1565AABB2D-SLS ;Eric's Yealink > > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Astricon is coming up October 9-11! Signup is available at: > https://www.asterisk.org/community/astricon-user-conference > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. ---Heinlein
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