Got it working! Thanks a lot again. As a bonus, is there a background on why
SIP/ did not work with a sip trunk provider? :)
From: John Kiniston <[email protected]>
To: Ivan Demkovitch <[email protected]>
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
<[email protected]>
Sent: Friday, November 16, 2018 3:08 PM
Subject: Re: [asterisk-users] Queue not dialing out to cell phone for some
reason
So, LOCAL in this context is a 'Technology' or 'Channel Driver' , Instead of
PJSIP, SIP, IAX, it's sending a call to a dialplan target.
Your entry in queues.conf with LOCAL/105@internal would send the call to the
context 'internal' extension '105' and execute whatever that dialplan does.
The parameters I gave are actually part of the Queue member definition,
>From the example queues.conf:
Each member of this call queue is listed on a separate line in
; the form technology/dialstring. "member" means a normal member of a
; queue. An optional penalty may be specified after a comma, such that
; entries with higher penalties are considered last. An optional member
; name may also be specified after a second comma, which is used in log
; messages as a "friendly name". Multiple interfaces may share a single
; member name. An optional state interface may be specified after a third
; comma. This interface will be the one for which app_queue receives device
; state notifications, even though the first interface specified is the one
; that is actually called.
;
; A hint can also be used in place of the state interface using the format
; hint:<extension>@<context>. If no context is specified then 'default' will
; be used.
So 0 is the Penalty for the user
Then 'eric' is the Member name
and the state interface is using the hint defined for the user.
On Fri, Nov 16, 2018 at 1:58 PM Ivan Demkovitch <[email protected]> wrote:
John,
Thanks for reply! I use 13.1-cert1, plain vanilla Asterisk. Installed and
configured as per book..
So, from what I understand - LOCAL means I want local extension to be a member
of a queue.
For example, I have this:
[internal]
;Eric on extension 105
exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)
same => n,VoiceMail(105@default,u)
------------------------
Do I understand correctly that I should just put this in queues? That would
replace 2 members I had (office and cell)
member => LOCAL/105@internal,0,Eric,hint:105@internal
Can you direct me to specification of parameters under LOCAL (tried to search
but don't see any)what is 0? What is "Eric"? hint? Wonder what all of them do.
Also, my queues.conf setup like this:
timeout=30
retry=1
Which means if I send it to "Eric" - it will go to his voicemail after 30
seconds. Should I change timings?
Thank you!
From: John Kiniston <[email protected]>
To: Ivan Demkovitch <[email protected]>; Asterisk Users Mailing List -
Non-Commercial Discussion <[email protected]>
Sent: Friday, November 16, 2018 2:43 PM
Subject: Re: [asterisk-users] Queue not dialing out to cell phone for some
reason
My settings for the queue.log are in the [general] section of logger.conf
I'm running 13, I didn't see what version you said you were running.
If I wanted to add a LOCAL channel to my queue I'd do it as
member => LOCAL/7124@kiniston-intern,0,John,hint:7124@kiniston-intern
On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <[email protected]> wrote:
John,
FF1565AABB2D-SLS is probably invalid because it's not registered/lost
registration. This client is connected via VPN to our network, it usually works
when it's "warm". Not concerned about it too much.
15555555555@callcentric OTOH is an actual cell phone that should be dialed out
via callcentric trunk. Maybe I'm smoking something thinking it was working
before. I know it works from
extensions.conf -------------------------[globals]
ERIC_CELL=SIP/15555555555@callcentric...
exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)
same => n,VoiceMail(105@default,u)
-----------------------------------
but in queues.conf I can't use same globals so I just put it in like that.What
do you mean by using LOCAL channel? Can you be more specific? I'm not very good
at this :)
This is logger.conf. Where(which section) should I place logging configuration?
[general]
dateformat=%F %T
[logfiles]
console => notice,warning,error,dtmf
messages => security,notice,warning,error,fax
verbose => verbose
Thank you!
From: John Kiniston <[email protected]>
To: [email protected]
Sent: Thursday, November 15, 2018 3:17 PM
Subject: Re: [asterisk-users] Queue not dialing out to cell phone for some
reason
OK.
So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.
is the user at '15555555555' actually able the answer calls? I wouldn't expect
that agent to work configured that way, I'd use a LOCAL channel to direct the
call to a context that sets the call up before dialing out.
You configure queue logging in logger.conf , Look at the settings
queue_log = yes
queue_log_to_file = yes
queue_log_name = queue_log
On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <[email protected]> wrote:
John,
This is output of command below. How do I enable and log queue events?The
1555@callcentric is the one I'm curious about. I just tried calling into
"sales" again and it didn't change this "last was 1219067" output
Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s
talktime), W:0, C:4, A:6, SL:0.0% within 0s
Members:
SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has taken 4
calls (last was 1219067 secs ago)
SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls
yet
SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet
SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls
yet
No Callers
[Sales](StandardQueue)
announce = first
member => SIP/FF4C119EEBF8-SLS
member => SIP/FF9EF375CCFC-SLS
member => SIP/13145555555@callcentric ;Eric's cell
member => SIP/FF1565AABB2D-SLS ;Eric's Yealink
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A human being should be able to change a diaper, plan an invasion, butcher a
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wall, set a bone, comfort the dying, take orders, give orders, cooperate, act
alone, solve equations, analyze a new problem, pitch manure, program a
computer, cook a tasty meal, fight efficiently, die gallantly. Specialization
is for insects.
---Heinlein
--
A human being should be able to change a diaper, plan an invasion, butcher a
hog, conn a ship, design a building, write a sonnet, balance accounts, build a
wall, set a bone, comfort the dying, take orders, give orders, cooperate, act
alone, solve equations, analyze a new problem, pitch manure, program a
computer, cook a tasty meal, fight efficiently, die gallantly. Specialization
is for insects.
---Heinlein
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
Astricon is coming up October 9-11! Signup is available at:
https://www.asterisk.org/community/astricon-user-conference
Check out the new Asterisk community forum at: https://community.asterisk.org/
New to Asterisk? Start here:
https://wiki.asterisk.org/wiki/display/AST/Getting+Started
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
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