Hello,
We
currently have 30 of the sipura devices in production in a corporate
environment for over 2 months now. They are all running .31 firmware. We
have had problems with a couple that did not upgrade as described by Senad, but
one call to Sipura tech support and we had them exchanged within a week.
Sipura's tech support is WONDERFUL. They are the most knowledgable and helpful
tech support people I have delt with in reguards to a VOIP hardphone-product(and
support is free). Give them a call and they'll probably send you out a new
adapter tomorrow.
Our
sipura's are on a corporate network only so I can't really offer any suggestions
for your NAT settings.
MATT---
-----Original Message-----
From: Senad Jordanovic [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 16, 2004 11:50 AM
To: 'Stefan Meier'
Cc: [EMAIL PROTECTED]
Subject: [Asterisk-Users] SIPURA 2000 ProblemsHi,Essentially these are general issues I have with Sipura SPA 2000:
- If SPA 2000 is behind NAT, calls are not hanged up when receiver is replaced. I think asterisk does not get hung-up signal from SPA so called party user agent is ringing until timeout expires or else!. This is even worse when call is actually answered because caller is charged for usage regardless. I have the other day spent �13 on a 30 seconds call... ;)
- I can not update device to latest .31 firmware. It just sits there waiting for SPA 2000 to "not to be in use". I waited and waited for many many minutes...
- SPA 2000 does not keep NAT port opened... so I have got it to work only by re-registering it every 180 seconds. I am hoping this issue is fixed in the latest firmware.. (which I can not apply :) )..
Apart from that.. everything else is ok..Anyone from Sipura reading these is welcome to comment !TaSenad-----Original Message-----
From: Stefan Meier [mailto:[EMAIL PROTECTED]
Sent: 16 March 2004 14:50
To: '[EMAIL PROTECTED]'
Subject: SIPURA 2000 ProblemsHi Senad
I just read in the newsgroup, that you are facing problems with SIPURA devices. What kind of problems? We are going to need buy some adapters and so far I thought SIPURA works quite well.Thanks for your feedback
Stefan
