We bought a 6 month old Cisco ONS fiber controller for about $20K that had a 5 year maintenance policy on it. When I called Cisco to enable it, they said that there were 4 1/2 years left but it was void since we were not the original buyer.

They offered to cover it again for about $10K. I now understand where the profit comes from. Of course we are running it with no maintenance as we do nearly all of our Cisco gear.

Great gear, crap company.

Tom

At 06:03 PM 3/29/2004, you wrote:
How come you have to repurchase software anyway? It was already bought
and paid for.

Cheers,
Dean


-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Cuthie Sent: Tuesday, 30 March 2004 9:38 AM To: [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] Cisco 7960 SIP Images



> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Roderick Montgomery
> Sent: Monday, March 29, 2004 4:15 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images
>
...
> ###
> ### Hardware != Software
> ###
>
> Cisco IOS Software, phone firmware, etc. is normally bundled
> with hardware at the time of purchase, because, frankly, the
> hardware isn't really of much use without software. You may
> resell the hardware (which, looking at eBay, happens
> frequently), but the software license DOES NOT transfer from
> one end user to another. There are only a few exceptions to
> this rule, such as for business affiliates, mergers,
> acquisitions, lease buyouts, and outsourcing arrangements.

Frankly, this is a horrible policy. It's designed to eliminate the
market
for used gear so that vendors can force people to buy new equipment.
Frankly, anyone with this business model should be ashamed. And anyone
buying equipment under such circumstances should beware. The assets they
think they're purchasing today have substantially less value than they
think
since they can't effectively resell them when they're no longer needed.

-brian

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