Tony Hoyle wrote:
John Fraizer wrote:
Even this analogue phone that's on my desk handles this... it's not normally a function of the phone, but of the PBX.
Asterisk handles transfer just fine. It's the P-O-S Grandstreams that don't.
How do companies that use asterisk handle incoming support calls?? I'm genuinely surprised anyone can survive without this feature.
Tony
They don't use Piece-of-S%#^ Grandstream phones? Like I said, this is a problem with the PHONE and not with Asterisk. And your analog phone on your desk has to be able to TELL the PBX you want to transfer a call. The PBX doesn't just read it's mind. The same goes for VOIP phones. If it doesn't have a way to signal that you want to transfer the call, it can't do it. It's just that simple.
So, in short: Buy a cheap phone, get cheap results.
Oh, and if you like your Grandstream, don't ever handle, let alone USE a Cisco phone. You'll be ruined for life if you do. My grandstream is now a "toy" phone for my 1 y/o son. It never was much more than a toy to begin with.
John
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