At 03:19 PM 6/16/2004 -0600, you wrote:
Hi,
We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54).
We've been having some serious problems:
1) All the phones randomly reboot themselves. Typically when trying to
answer or initiate a call.
2) All the phones will disconnect from a calls with the PSTN after 2-3
minutes.
3) The phones are unable to interact with a remote IVR (digit presses
are not received at the remote end). Interactions local to * (ie:
vmail) do work (using rfc2833).
I've been able to duplicate these problems both on a customer site, and
in my own test environment.
Has anyone else using the UIP200 experience any of these issues? Still
waiting for Uniden Support to return my call.
Hi Ryan,
Granted we only have one UIP200 in for testing purposes, but have had it
running for about 30 days now, with firmware 4.54 and running on PoE.
WRT your problems:
1) we've observed one spontaneous reboot
2) we've not seen problems with disconnects at all
3) we successfully interact with remote IVR
This phone has been more reliable than say, our snom 200 or Grandstream.
We also use SipTone II and Cisco 7960.
Michael Swan
Neon Software, Inc.
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