Andrew Kohlsmith wrote:
Do you have information on how to do this? This is *precisely* what I want to do. I assumed you set this up with your telco and then set the caller ID to the # matching the address you wanted, leaving the telco to do the address match.
In discussions with my telco, they are very unwilling to do this, because they don't want to be responsible for making these database changes (too much liability involved). Just imagine what would happen if you move a phone, mandating an ALI update for the associated DID number, send that update request to the telco, and it takes them 24 hours to make the change, during which time that phone is used to call 911 and help is dispatched to the wrong location :-( If the situation was life-threatening, someone could die. They don't want to be even remotely responsible for that.
In the normal case, they set up the ALI information _once_ when you order your service, and make changes only when you physically move services. PS/ALI pushes the ALI update burden onto you, which is where it belongs. You can then deal with the liability issues with your customers, and the telco is out of the loop (no pun intended).
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