> As for "doing something better", I would hope to see two
> things happening ...
> 
> 1) you begin to use queue_app for your call centre
> requirements and if you need any assistance, you ask about
> it here
> 
> 2) having experienced Asterisk's superior queue management
> system, you tell us that you were wrong and consider
> withdrawing your bounty

Sorry to say, I can't do both.

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