[EMAIL PROTECTED] wrote: > Hi, > suppose I have agents waiting on a queue and I configure asterisk to > dial out > and to forward the call to the first agent enqueued. Asterisk will do > it even if > the answer to the call is "busy". > > Is it possible to configure asterisk to detect the busy signal and, > in that > case, dial another number, without wasting agent's time?
Are you asking a "is this how it works" question, or have you tried using queue's and are not getting the intended results? It should be fairly easy to test, and determine what asterisk's response is. ----- Andrew Thompson http://aktzero.com/ _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
