On Tuesday 31 August 2004 17:36, Kevin Walsh wrote:
Spam-dialling should be made illegal. I, for one, wouldn't spend two seconds adding features to support this sort of usage.
I can think of at least one legitimate use for this -- reverse spam dialling, or at least "real person" detection. I hate sitting in hold queues and my usual method is to put the phone on speaker and listen to Muzak while I wait.
Wouldn't it also be a legtimate use when instances arise (I had one two weeks ago) where one would need to contact a set (or subset) of customers in a timely fashion?
We had to do an emergency router swap, and something like that would sure have been nice compared to the way I had to do it.
Not all automated dialing is evil.
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