Bill:
Who "owns" the telephone number that the callerid
number is being set to (you or the customer)? Are the outbound calls being
sent over PRI or via IAX or SIP? I have a similar issue where I send outbound
calls to a termination provider over IAX. I set the callerid number and
name to my company's telephone number and name. Unfortunately my business
isn't the customer on record with Qwest for that telephone number, so Qwest
allows me to set the outbound callerid number but ignores my attempts to set the
callerid name. Instead they replace the name with whatever name is
actually on the account for that telephone number. (Hope I'm being
clear...)
If I terminate calls directly to the PSTN via my X100P
I can't do anything of course....need a PRI for that I
suppose.
Marty
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