Wed, 20 Oct 2004 15:47:59 -0500, Henry Devito <[EMAIL PROTECTED]> wrote:
> Where can I buy the act phones? Since we are helping them with some stuff we buy them directly, although we wouldn't normally qualify to buy directly as our order quantities are low. I don't know who their resellers are in the US or Europe, but if you want to contact me off-list, I am happy to make sure you will be looked after. > I went to their website and they look like > decent phones. They are decent phones and as I said, whenever there has been a glitch, we contact ACT and they will work on a fix. In this respect, their commitment to work out customer issues is in my view far more important than anything else. By contrast, take Hitachi Cable and their cordless WiFi SIP phone WIP-5000. We've visited them, tested two units there with Asterisk on my Powerbook and it worked after they upgraded the firmware. We then got two samples and agreed to do further testing for Asterisk compatibility. The samples had different firmware and they don't work with anything -- the only thing that works is ping. We tried to get Hitachi to work this out because otherwise those WIP-5000 phones seem really decent hardware. Unfortunately, Hitachi never respond, never return calls, never even provided an opportunity to try a different firmware. So, what's the benefit of some cool looking and seriously engineered piece of hardware if the vendor simply doesn't seem to care to make the firmware work? It's a toy you can show customers and say "Look, this is what the future of VoIP is going to be like". Nice loking paperweights. What a pity. rgds benjk -- Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya, Tokyo, Japan. NB: Spam filters in place. Messages unrelated to the * mailing lists may get trashed. _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
