On Wed, 3 Nov 2004 11:11:42 -0500, Christopher TenHarmsel
<[EMAIL PROTECTED]> wrote:
> At the place I work we're using Asterisk to run our in-office phone
> system. We have about 15 employees and a total of about 5 hard phones.
> Right now when asterisk receives an incoming call, it rings all 5
> phones, because we don't really have a "receptionist". I was wondering
> if anyone has had a similar situation and might be able to suggest some
> better approach to ringing the phones? I don't really know what I have
> in mind, just kind of looking for what other people in similar
> situations might have done.
We have a similar environment. I ring 3 phones, but I use a different
ring so the employees know it's an outside call and can answer it
accordingly. From my extensions.conf:
exten => 0,2,Dial(${USER1}r2&${USER2}r2&${USER3}r2,20,Tt)
In addition, if nobody answers the call, it goes to a separate
"global" voicemail box that is set to email a notification to a
supervisor.
John
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