[Asterisk-Users] SIP Phones-Receptionist Setup

[Curren C. Calhoun]

Title: SIP Phones-Receptionist Setup

I am looking at placing a system in an office with a central receptionist, and phones for each individual employee thereafter.  Could I use a Snom 220 with additional keypads to view if the lines are in use by the other employees?

Fred is in sales... A call comes into the receptionist and they transfer the call to Fred.  The receptionist can tell Fred is still on the phone by viewing the assigned key on the Snom 220’s keypad, so if another call comes in they know he is on the phone instead of just blindly transferring the call and pushing the person to his voicemail.  So they can ask the person hold or if them want to be transferred into Fred’s voicemail.

Any thoughts would be appreciated...  I am new to the list, so my apologies if this has been addressed before.

_______________________________________________
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users