Sean Kennedy wrote:
Hi all, I'm researching IP phones for a new office setup. We will need 30 phones. I have read the wiki and the polycom site for the phones, but I still had some questions about real world experience with these phones.

-According to the documentation, the 500 series ( and 600, according to a polycom rep ) have built in hubs. Has anybody noticed performance issues in this setup, when running a computer off of the built in second port?

-The 500 series has an indicator light, which is implied to work as a voice mail indicator. Is this true? What extra setup is needed? Or do I just need to add `mailbox` to the sip config entry and be done with it?

-Do these phones still have issues where one side hears the conversation while the other hears nothing or rining? Do they still need special sip file entries ( 2 per phone )?

I apprecaite any and all note/advise/rants/raves/information that the asterisk crowd can volunteer about this phone.
Thank you.


Sean

Sean,

I have been using IP 600's with great success. I have never experienced any of the one way audio problems. These phones have a built in switch with QoS capabilities (and PoE). It is fairly easy to configure the MWI. Let me know if you need specific polycom config info. I will be adding it to the Wiki one of these days...

Essentially, you can just add mailbox=, but for one touch voicemail you need to do more. I just recently got Polycom "Buddies"
to work, and I am experimenting with the call park softkey.


By the way, if you are getting Polycom 500's, you might as well get 600's for less money, they have built in PoE and a XHTML browser, plus more... I have managed to find a great reseller that has them for the lowest price I have seen. I will post the location to the biz list so not to ruffle any feathers. If you are not subscribed, I will get it to you off-list.

        Let me know if you need any help with them!

--
Kristian Kielhofner
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