Hi Kristian,

What extra configuration is needed for the one touch voicemail? I have an extension setup on my dialplan to automatically jump to the calling phones' voicemail box and prompt for a password ( exten => 1000,1,VoiceMailMain(${CHANNEL}:4:3}) ), so I'm thinking all i need that button to do is call that extension. Does that sound about right?

The best I've been able to find the for the IP 500 is $190.00, with the PoE adapter being an extra $35.00. Have you found the IP600 for less? If so, I'd be more than willing to go that route. I'm not on the biz list...yet. But if you could send a copy to my personal email, that'd be great.

What are the "buddies"? I saw the xml phone directory, and I was planning implementing that. Is that the same thing?

It's good to know that the phones have QoS built into them. From what the polycom rep said, they were just dumb hubs, which was a bit odd to have in a voip phone I thought.

Thank you for your help and information.  It's greatly appreciated!

Sean
Kristian Kielhofner wrote:

Sean,

I have been using IP 600's with great success. I have never experienced any of the one way audio problems. These phones have a built in switch with QoS capabilities (and PoE). It is fairly easy to configure the MWI. Let me know if you need specific polycom config info. I will be adding it to the Wiki one of these days...

Essentially, you can just add mailbox=, but for one touch voicemail you need to do more. I just recently got Polycom "Buddies"
to work, and I am experimenting with the call park softkey.


By the way, if you are getting Polycom 500's, you might as well get 600's for less money, they have built in PoE and a XHTML browser, plus more... I have managed to find a great reseller that has them for the lowest price I have seen. I will post the location to the biz list so not to ruffle any feathers. If you are not subscribed, I will get it to you off-list.

    Let me know if you need any help with them!

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