Hi guys,
I haven't had the opportunity to play with any Polycom products, although they will probably be the best IP phone available.
I have used the Grandstream BT-101/102, the HOP-1003 (upgraded 1002) and Zyxel telephone adapters.
My recommendation out of the tried ones would be the Grandstream BT-102 where the phone is on a closed network. My problem with the HOP is that there is no transfer button, this can be worked around with key sequences (*2 for attended transfer, # for unattended transfer) and (if I got it working) the flash key but they aren't optimal in an office setup where un-techno people want to just transfer a call with a button and the overall receiver volume seems to be lower (definitely than the analogue adapter). The HOP does have one advantage: it only beeps once when you get an incoming call along with a message on the display unlike the BT-101/102.
The Zyxel equipment works great for us and it supports callerID (only the number) but it does mean the cost of an analogue phone. If you have an issue with network cabling, the Zyxel is good because you can run two analogue phones from one network cable, and there is a hub built into the back which allows inline connection to a PC. This having been said, because they are analogue, you need to use the *2 and # keys for transfer etc.
I would be interested in trying (and have been offered but haven't had the time) a new Sipura telephone, it includes two line indicators. Whilst this isn't ideal for a receptionist (I think Snom would be the only option for a receptionist with the additional indicator panel) it would be nice for a general office worker who needs one direct line and one general ring group / reception button. They can be expanded to four lines with some sort of software upgrade.
One thing to be aware of - where you will be setting up standalone offices (i.e. one person at home behind DSL) you should consider the firewalling etc but seeing as the original question came from the experts - they should be able to sort it out! Our experience is that some hardphones will even have troubles with specific firewalls, yet they will work quite happily with a Billion style product (sorry to bring that up....).
Hope this helps.
Kind Regards Stuart
On Tuesday, Feb 15, 2005, at 15:33 Australia/Perth, Howard Lowndes wrote:
On Tue, 2005-02-15 at 18:05, Adam Goryachev wrote:On Tue, 2005-02-15 at 17:54 +1100, Howard Lowndes wrote:On Tue, 2005-02-15 at 17:43, Adam Goryachev wrote:Personally, I quite like the polycom phones such as the IP300 and IP600
I've never really bothered with the IP500...
There are a few issues I have with them though, the main one being that
I can't disable call waiting on the phone. There are workarounds for
this though (in asterisk dialplan).
...which is something to be said for the HOP 1002 - you can disable call
waiting.
Have you actually used the polycom phones? If so, how do they compare to
the HOP 1002, or, would you call the polycom IP600 and HOP 1002 exactly
equivalent in all respects except for the call waiting factor?
Unfortunately I have never used, or even seen the polycom phones, so I cannot comment on the comparison.
I do know that the HOP 1002 serve my purpose and are quite robust. There was a date issue with the software pre v1.41.007 and I have found out how to get a brand name to display on the screen.
I have also discovered that, under SIP at least, the phone will only display the caller ID number and not the caller ID name, though that latter is not often sent anyway except for calls from mobiles as "MOBILE".
Basically they are very robust, almost brick shithouse robust. :)
The online manual is about 47 pages of Chinglish which is an Alexander (downer). (Oz joke there for all you yanks)
The only down side that I can see is that the 2 port hubbing is only 10
mbps which shouldn't really be a problem for most users who connect
their PC in line, but could be a real bummer for the power user PHBs who
want to do gaming.
I've not seen/used the HOP 1002, I just find it hard to accept that it would be as good as the polycom IP600 phones....
Note: I would be *pleasantly* surprised if you say it is as good!
Regards, Adam-- Howard. LANNet Computing Associates; Your Linux people <http://www.lannetlinux.com> ------------------------------------------ "When you just want a system that works, you choose Linux; when you want a system that just works, you choose Microsoft." ------------------------------------------ "Flatter government, not fatter government; Get rid of the Australian states."
_______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
!DSPAM:4211a62d449061270431442!
Stuart Elvish Business Development Manager TNet.com.au - Becoming Australia's Favourite Internet SERVICE Provider
Mobile Telephone 0433 133 601 (+61 433 133 601) Email Address [EMAIL PROTECTED]
Direct Telephone 08 9221 7874 (+61 8 9221 7874) Office Telephone 1300 661 NET (1300 661 638) Direct Facsimile 0433 133 598 (+61 433 133 598) Office Facsimile 08 9221 3864 (+61 8 9221 3864)
This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you.
_______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
