Go to www.voip-info.org and search on the word CDR http://www.voip-info.org/wiki-Asterisk+CDR+Areski+GUI You can also search on the word "queue"
W -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Scully Sent: Friday, March 04, 2005 3:37 PM To: [email protected] Subject: [Asterisk-Users] Is anyone using asterisk in a small call center Hello - I have just joined the lists and am considering installing quite a few * systems. I am looking for an IP-PBX with both solid standard features and call-center/ACD features. I have read the documentation and the list archives and did not see any references to real call-center type reporting and queuing. Is anyone out there using * in this kind of environment? The features I would be looking for would include: Skill set routing multiple inbound queues. real time displays tracking of lost calls, wait times etc. Thanks - John Scully CTO isipi.com _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
