> > To avoid legal issues down the road, I'd suggest handling it via a > > local pstn line (one way or another), and install a Red Phone with > > a normal pstn line for emergency use. (The pstn line for the Red > > Phone 'could' be used for incoming faxes as well, and when combined > > with something like an spa3000, will handle * to pstn 911 calls.) > > If you provide a special line for E911 access, just absolutely _must > not_ put anything on that line that will answer the incoming calls. > Return calls from the E911 operator _must_ be able to ring that phone > and be answered without special prior arrangements (turning off a FAX > machine, etc). If you don't provide for this, you are asking for > liability issues when someone gets disconnected and the operator cannot > contact them. > > In fact, I will not provide E911 access for any of customers unless they > allow us to provision a separate, unpublished DID number that we use > to report as the CLID to the PSAP, and that when incoming calls come in > it rings all the phones in the office immediately. There is no value in > providing a CLID to the PSAP that when called back answers with an IVR > and dumps the operator into a queue or anything similar.
Agreed 100%. Think about how one might config a spa3k to accomplish everything noted, plus some. :) _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
