Dear All, I've got a working asterisk installation which I need minor help from. Currently, I'm running a Sales Queue, which is answered by a selected group of people. Here are my queues.conf
[sales-hotline] strategy = roundrobin timeout = 10 member = SIP/602 member = SIP/603 member = SIP/701 member = SIP/604 After calls come in, it works fine, however, I notice that even when SIP/602 is on the phone, Asterisk will still ring her. I believe its due to the fact that the phone support call-waiting. Is there anyway that I can disable this support only on "queues" and ring the next extension in this case, which is SIP/603? ringall might be a good workaround to resolve this problem, but i would like to avoid this as it will result in all phones leaving "missed calls". Would appreciate any form of advise. Thanks! Best Regards, ============================== David Choo Systems Engineer Business & Technology Division "Engineered for Changing Businesses" Espore Corp Pte Ltd 68 Kallang Pudding Rd #04-03 SYH Logistics Bldg Singapore 349327 Tel: 65-68487806 Fax : 65-6842 2724 E-mail :[EMAIL PROTECTED] ============================= Privileged/Confidential information may be contained in this message. If you are not the intended recipient, you must not copy it or use it for any purpose, nor deliver this message to anyone. Instead, please delete this message and destroy any other record of it immediately and kindly notify the sender by return email. Thank you for your co-operation. Internet communications cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, arrive late, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the context of this message nor can the sender guarantee that this message is virus free. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users