You can record queue conversations, check out the configs in queue.conf |-----Original Message----- |From: [EMAIL PROTECTED] |[mailto:[EMAIL PROTECTED] On Behalf Of |Daniel Salama |Sent: Martes, 26 de Abril de 2005 05:53 p.m. |To: Asterisk Users Mailing List - Non-Commercial Discussion |Subject: [Asterisk-Users] Queue Management and Command Execution | |Is there a way to execute a command prior to sending a queued |call to an agent? | |What I'm trying to do is record agent's conversation at the |server. I could put the Monitor command when the call is |answered by *, but if the caller has to wait on hold for some |time, I wouldn't want to record that. | |What I would prefer is to be able to put the caller in a queue |and once an agent is ready, for the Monitor command to kick |in. Even better would be to know the agent id where the call |is going to be sent to, so I can use it as part of the file |name of the Monitor command. | |Any clues on how to do this, if at all possible? | |Thanks, |Daniel | |_______________________________________________ |Asterisk-Users mailing list |Asterisk-Users@lists.digium.com |http://lists.digium.com/mailman/listinfo/asterisk-users |To UNSUBSCRIBE or update options visit: | http://lists.digium.com/mailman/listinfo/asterisk-users | |
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