-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Jason Brown wrote: > I have a problem. The average person is too freaking stupid to use a VOIP > phone. My experience has so far been that if it doesn't have 20 buttons with > little red LED's on it, the user cannot comprehend call parking, attended > transfer, blind transfer, DND, and navigating through a voicemail menu. > > I need a good receptionist phone that works with Asterisk. It basically needs > to act like an avaya partner phone, I don't need 20 buttons with little red > LED's...what I do need is for the phone to register multiple extensions to my > asterisk server and act like each SIP extension is a line, so if the idiot > receptionist has a call ringing in on line 1, she can pick it up, look at the > buttons, see a call ringing in on line 2 (and the phone ringer rings), put > call 1 on hold without hanging the caller up, and hit the little "I am an > idiot and need a line 2 button" to pick up line 2, so on and so forth. > > I love VOIP systems and all the functionality they bring and features I get. > Unfortunately, the average person in this country anymore is apparently > completely stupid and cannot understand how to juggle calls without hanging > up on people. > > </rant> > > So seriously does anyone have a recommendation for a good receptionist phone? > I tried the Snom today and I can't get the programmable buttons to do this, > even by following the manual. So please, any suggestions would be great, > before I get fired at my dayjob for everyone else's idiocy.
How many lines do you need? The Cisco 7960 gives you 6, with call waiting you can get 2 calls on each line. You have to trade off between incoming lines and speed dials, unless you can train the monkey^w receptionist (sorry, unfair to simians there) to use the directories. Seriously, you may need to look deeper here on the human side. Could this be a people problem in that the receptionist does not want to learn/is a friend/relative of a PBX supplier who is being usurped? Have you made an enemy of this person? We have just switched over to Asterisk with 7960s. We have had a few little problems but have not lost a call yet. OK, we have left a few callers on hold a bit longer than we intended, once or twice ;) - -- Ron Wellsted http://www.wellsted.org.uk [EMAIL PROTECTED] FWD:519961 Gossiptel:9309811 N 52.567623, W 2.137621 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iQEVAwUBQnPdF0tP/KMNOfRbAQJYoggAlg84sltFMmvPrD8AZ1xW5xjXuYBMzKU0 5nGDOvqUfiBSJHJrPw1bm+vvr0SdQK0jMJRVutnnLO6T//RG0qSjKT3NQoWKyY/u y10PhMnh56+yPd5JcTv6194IKFXMxwRvp+U1K5Zr/nccuXMjDsacYnrZM32Duo8s zl6ISF/cw6fydzhBKaAvCPa4+oYs7GCRfhaGD5cx21nzPW6bPDnVQJlBzjvn46UX SDbRii3xne86lTrIVkgZnBPmtGPiWwG8epIhaorMqiB0gw//9M5rO39MPgKuCvbu GaiYaLhXGsPfC3d2Q4EPdzx6HbhSHMkj4veU4bvXGxJRSloHnqG42w== =j6r7 -----END PGP SIGNATURE----- _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
