Jason Brown wrote:

I have a problem. The average person is too freaking stupid to use a VOIP 
phone. My experience has so far been that if it doesn't have 20 buttons with 
little red LED's on it, the user cannot comprehend call parking, attended 
transfer, blind transfer, DND, and navigating through a voicemail menu.

I need a good receptionist phone that works with Asterisk. It basically needs to act like 
an avaya partner phone, I don't need 20 buttons with little red LED's...what I do need is 
for the phone to register multiple extensions to my asterisk server and act like each SIP 
extension is a line, so if the idiot receptionist has a call ringing in on line 1, she 
can pick it up, look at the buttons, see a call ringing in on line 2 (and the phone 
ringer rings), put call 1 on hold without hanging the caller up, and hit the little 
"I am an idiot and need a line 2 button" to pick up line 2, so on and so forth.

I love VOIP systems and all the functionality they bring and features I get. 
Unfortunately, the average person in this country anymore is apparently 
completely stupid and cannot understand how to juggle calls without hanging up 
on people.

</rant>

So seriously does anyone have a recommendation for a good receptionist phone? I 
tried the Snom today and I can't get the programmable buttons to do this, even 
by following the manual. So please, any suggestions would be great, before I 
get fired at my dayjob for everyone else's idiocy.


1) I suggest you learn to live and like those "idiots". I also suggest you tone down that attitude and adjust it. Those idiots contribute to YOUR pay.


2) There isn't anything like what you want. I know, I want the same thing. There is no phone out there that will do this with any protocol that asterisk uses. This is the one major failing of asterisk ( and voip in general. I smell an oportunity for a phone manufacture ), and what keeps it out of a lot of places.

I can see this being implemented with a phone that speaks to *'s manager interface. Who wants to talk to polycom or cisco about it? :)

Sean
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