Weird..
I also have joinwhenempty=no and user can still go into the queue without any agents logged in.
Are you using queue members (specified in queues.conf or via AddQueueMember()), or using agents (specified in agents.conf)? If the latter, then the "whenempty" functions won't work, because as far as app_queue is concerned the queue is never "empty" of members (since it only sees the agent definitions, not whether they are logged in or not).
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