On Mon, 2005-05-02 at 21:39 -0700, Luki wrote: > has issues for 15 minutes. Stuff happens; I guess they are > implementing the required wire-tapping and/or 911 stuff... or > whatever.
I think its fair to say they are doing something :) I also have few problems with them in general, just stuff happened recently, and while for some things, temporary outages arent that big of a deal, for many telephone stuff is more critical to their business or whatever. VoIP in general is new, and the legislation for US based (or those that operate there) companies is changing which is going to force them to make infrastructure changes. Depending on how it was originally set up it depends on how severe that is. I am curious though about a companies competence when they have a production system and it takes a week of multiple outages to chnage something. You would think any professional company would have a test and development network seperate from the production one where they can *anounce* and schedule downtime for infrastructure changes. All in all though my only complaint with broadvoice is that their tech support knows very little on average even about broadvoice specific things, like their rate plans and what is actually included with each package (ie which exchanges are within which subpackage for a given country). To bil this information has to exist somewhere, you would think that on a corporate level they would make this information more available like vonage does, but I can live without that. -- Trixter http://www.0xdecafbad.com UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378
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