So who are those itsp's?Think we'd like to see all of the itsp's succeed, and let their value-add services (including support) drive the market. However as a past customer, I don't see BV stepping up to the plate anytime soon. So, it really doesn't make any difference what we all want them to do, and its doesn't appear their going to support * with anything better then what we've all seen for the last six to twelve months.
When one truly boils down what is received for BV service for their price,
BV is no where near a special/good deal. Several other itsp's are lower price and have higher quality support, even though most still don't offer the level of support that we'd all like to see. Too many are still using the isp support model right now. That too will change over time.
I went with Broadvoice because I'd heard good things about them, at this point they're one more outage from losing me as a customer. I was fine for the first week with them, but I've had micro outages and outages that last for hours for the last few weeks. Im ready to jump to something more reliable.
JD
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JD Austin
Twin Geckos Technology Services LLC
email: [EMAIL PROTECTED]
http://www.twingeckos.com
phone/fax: 480.422.1250
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