I have had success with 5, but if you have 6 you can have a hard time transferring with no lines left, unless you use features.
 
The correct usage is more like 11 though, since you can use call waiting...
 
Must you use cisco?  I like both cisco and polycom, but I beleive both polycom & snom have good functions for determining busy status.  Cisco seems in my opinion more of a user phone (I mean, no seperate hard hold button), where the polycom has a nicer interface with transfers...
 
Given you are using digium cards, you would not neccesarily be dedicating lines to keys, though you could, really a normal pbx is better for handling this.  For example, I usa a Panasonic dbs at one of my offices, because the multi-line abilities work well with the people I have there.  If they had to learn how to transfer a call, forget it.  Plus, you can get a 20 extension panasonic for about the same price as a 8 extension cisco setup.  Then I tied the asterisk into the trunks and analog extensions, so I get a more seamless approach.
 
For 8 lines, why would you need this anyhow?  Are you planning remote agents and such?  Because you could probably do it for less cost than 20 7960's.
 
Greg
 
 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Connolly
Sent: Sunday, May 08, 2005 6:18 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] 8+ line receptionist only setup

Can your receptionist handle 6 active conversations? Once she transfers the call, it would disappear from those 6 lines.

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Manjit Riat
Sent: Sunday, May 08, 2005 5:09 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 8+ line receptionist only setup

 

Hi,

   We are looking towards a 8+ CO line setup (20 extensions) in our office but we do not want an IVR(auto-attendant) feature. All incoming will be answered by a receptionist. I have read the multi-line configuration for cisco 7960 thread in this list but that way I believe we could only display 6 incoming lines. What will happen to the rest? Does the expansion module for the cisco 7960 work with asterisk? Any other phones with more lines displayed for the receptionist. Or another solution to tackle this?

 

Thanx

 

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