Re: [Asterisk-Users] RE: Asterisk at home with Broadvoice?

[Paul]

This is too funny. I have 2 different visa check card numbers connected 
to the company bank account. Only one is used for any online purchasing. 
I do this so that in the event of unauthorized or fraudulent 
transactions, I only have to cancel one card and still have one to use 
for gasoline and so on. It just so happens that I recently cancelled 
that number and was issued a new number. Now I have to update my payment 
information with any vendor that *I CHOOSE TO PAY*. I won't be giving BV 
the new number unless the tone of these posts here changes radically in 
their favor.

One thing I like about paypal is that they have "subscription 
agreements" which I can revoke. I have a dedicated server on one. The 
vendor does not have my credit card or checking account numbers. Anytime 
I decide to cancel the service I can login to paypal first and cancel 
the agreement. That prevents him from "accidentally" charging me for 
another month. Just imagine what would happen to companies like BV if 
they accepted paypal. They would be seeing a radical drop in cash flow 
after a week of FUD.

Tim Connolly wrote:
Yeah, Broadvoice sucks, everybody cancel your service so I can use it! I
have yet to find another provider with as many free calls from a basic rate
with no strings attached (Learn from this Vonage!).
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Disgruntled
Asterisk Luser
Sent: Sunday, May 08, 2005 9:06 PM
To: Luki; Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] RE: Asterisk at home with Broadvoice?
Don't worry about these subtle details.  Broadvoice has been off the air for
almost a solid week, with no real explanation as to what the problem is.
On the voxilla.com board, there have been a lot of inferences, but no real
solid 
information as to what the problem actually is.

But I really wonder about the survivability of a telephony service business 
which is unusable for days on end, and with no explanation of what the
problem 
is.

On Sun, 8 May 2005, Luki wrote:
 

2 hour call does not appear to be 'normal residential use'
     

That is insane. Clue: teenagers. They can spend hours on the phone and
that certainly is NOT business use.
   

I am about to cancel my service and demand that ...
they waive the cancelation fee
     

I do not think there is a cancellation fee; I had someone cancel about
a month ago because their DSL connection quality was useless for VOIP
(and this certainly was not Broadvoice's fault) and no fee was
charged. Beware, if you cancel 3 days into your new billing cycle,
they close your account right away, even if you just paid for a
complete month 3 days ago.
   

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