In article <[EMAIL PROTECTED]>, Iqbal <[EMAIL PROTECTED]> wrote:
> 
> With asterisk is it possible to evenly distribute calls amongst agents, 
> even if a agent is free, but has previously received a call, is it 
> possible to send it to one who hasnt.

Look at http://www.voip-info.org/wiki-Asterisk+call+queues particularly
the paragraph "Strategies".

Cheers
Tony
-- 
Tony Mountifield
Work: [EMAIL PROTECTED] - http://www.softins.co.uk
Play: [EMAIL PROTECTED] - http://tony.mountifield.org
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