Gavin Hamill wrote:
Hullo :)

I'm using Debian's Asterisk 1.0.7 bristuffed (though I'm only using CAPI for ISDN, and not HFC-S cards) and trying to transfer an incoming SIP call from sipgate.co.uk to any other extension.

My phones are AT-320s (PA168S 1.43 firmware) whose documentation says to blind transfer, simply dial the number you want to transfer to, and press 'FWD'...

This is what happens when I start the sip debug after the initial call setup...

01618313800 is the callerID of the person making the call, 1301 is the internal SIP extension logged in as Agent 1600 at 10.0.0.82.

10.0.0.242 and 194.24.251.3 are the same machine, just two IPs on the same eth0.

All I'm doing is answering the SIP phone, tapping 500 and pressing FWD to transfer the incoming caller to the screaming monkeys gsm. If I dial 500 from the phone directly, I immediately hear the monkeys, so assumed that a transfer should be possible. e.g. in [from-ip] I have:
exten => 500,1,Playback(tt-monkeys)

I have the same problem with 1.0.7 with Polycom phones. It only happens when we use AgentCallbackLogin, not if the agent is statically configured in queues.conf. I need to reproduce the problem in my lab this week and try to get enough information to file a bug report.


--Eric

--
Eric Wieling * BTEL Consulting * 504-210-3699 x2120
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