On 12:20, Wed 25 May 05, Anton Krall wrote: > Say the Word Michiel... When do We start?
Can I contact you tomorrow ??? Tonight is too slow for me to stay focussed. > > |-----Original Message----- > |From: [EMAIL PROTECTED] > |[mailto:[EMAIL PROTECTED] On Behalf Of > |Michiel van Baak > |Sent: Martes, 24 de Mayo de 2005 04:45 p.m. > |To: [email protected] > |Subject: Re: [Asterisk-Users] CallerID > | > |On 23:44, Tue 24 May 05, Anton Krall wrote: > |> I like you scenario Michiel! > |> > |> Ok, I have sugarcrm installed on the same box as > |asterisk...What do I > |> need to do in order to, for example, start my softphone or hardphone > |> and when an incoming calls comes in, make a window popup (web window > |> that is) and show the contact window for that particular > |callerid on sugarcrm.. > |> > |> Any ideas? > | > |Anton, > | > |We have this setup working in our webbased php app. > |The process is like this: > |When a call comes in, we launch a php agi script. This agi > |script does a SQL query in our contacts database to see if one > |of our customers has a phone number record that matches > |${CALLERID}. If so, it will put this customers database id in > |a temporary table. In our application we have a php script > |that turns this table into a xml file, and that xml file is > |read by a little javascript thing in our php webbased app. > | > |As you see it doesn't matter what phone/software you have on > |the client, all is done in asterisk dialplan and the webbased > |app. I think it should be possible to set the calleridname on > |the asterisk channel so the phone will show it too, but we > |didn't care about that cause some of the phones are budgetones > |(yeah yeah I know, they are getting replaced by GXP-2000's > |next week) and those wont show it correctly > | > |Have another look at the files in the tgz file on my website. > |If you want we can have a look at it together and see how we > |can get this to work with sugarCRM. > |I'm not familiar with sugarCRM but I can have a look at it > |with you if you want. > |If it is possible in sugarCRM to get a customers overview > |screen using an url with parameters it should be very easy to > |modify our scripts so it works with sugarCRM. If it works with > |html post data it will need some work, but a day should be > |enuf to fix that I think. > | > |Right now we are not generating alerts of calls with a > |callerid that does not match one of our customers, but it can > |be done so it will just show you the phone nr and not the > |customer name. > | > |If you want to contact me off-list that's ok. > |But I think this is interesting enough for the list so other > |ppl and vendors can watch and start working on their projects ;) > | > |Sorry for the long story, but this is an issue that, in my > |opinion, really makes asterisk a HUGE added value product for > |business life. > | > |Cheers, > | > |> > |> |-----Original Message----- > |> |From: [EMAIL PROTECTED] > |> |[mailto:[EMAIL PROTECTED] On Behalf > |Of Michiel > |> |van Baak > |> |Sent: Martes, 24 de Mayo de 2005 02:14 p.m. > |> |To: [email protected] > |> |Subject: Re: [Asterisk-Users] CallerID > |> | > |> |On 11:18, Tue 24 May 05, Anton Krall wrote: > |> |> Anyway that works would be nice :) What I would like to do > |> |Is get the > |> |> callerid and then pass that parameter in order to open a http url > |> |> containing the callerid to pass or open a CRM webpage > |like SugarCRM. > |> |> > |> | > |> |Why is it that you want to do this client side ? > |> |In my opinion it's better to do this on the server. > |> |That way you really benefit of a web-based application like > |sugarCRM. > |> |Webbased apps are made so you don't have to carry your own > |pc to get > |> |into the app. Why not do the same with callerID? > |> | > |> |Senario: > |> |Sitting on a beach on a tropical island, enjoying a nice drink. > |> |You still want to make money so you use a webbased app with your > |> |laptop. Softphone logged in to the * box. > |> |A server-side handled callerID mechanism would be the way to go if > |> |you ask me. > |> |-- > |> |Michiel van Baak > |> |http://lunteren.vanbaak.info > |> |[EMAIL PROTECTED] > |> |GnuPG key: > |> |http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D > |> | > |> |"Two of the most famous products of Berkeley are LSD and BSD. > |> |I don't think that this is a coincidence." > |> | > |> |_______________________________________________ > |> |Asterisk-Users mailing list > |> |[email protected] > |> |http://lists.digium.com/mailman/listinfo/asterisk-users > |> |To UNSUBSCRIBE or update options visit: > |> | http://lists.digium.com/mailman/listinfo/asterisk-users > |> | > |> > |> _______________________________________________ > |> Asterisk-Users mailing list > |> [email protected] > |> http://lists.digium.com/mailman/listinfo/asterisk-users > |> To UNSUBSCRIBE or update options visit: > |> http://lists.digium.com/mailman/listinfo/asterisk-users > | > |-- > |Michiel van Baak > |http://lunteren.vanbaak.info > |[EMAIL PROTECTED] > |GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D > | > |"Two of the most famous products of Berkeley are LSD and BSD. > |I don't think that this is a coincidence." > | > |_______________________________________________ > |Asterisk-Users mailing list > |[email protected] > |http://lists.digium.com/mailman/listinfo/asterisk-users > |To UNSUBSCRIBE or update options visit: > | http://lists.digium.com/mailman/listinfo/asterisk-users > | > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- Michiel van Baak http://lunteren.vanbaak.info [EMAIL PROTECTED] GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D "Two of the most famous products of Berkeley are LSD and BSD. I don't think that this is a coincidence." _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
