Are you using inband DTMF? There are other options but I don't know much about the polycom phones. I have noticed that sometimes when accessing voicemail, it will 'miss' some dtmf tones if they are too short. This doesn't explain the number changing, unless your dial plan is putting in the leading zero.

Carlos Chavez wrote:

    I am having a strange problem with a couple of Polycom IP 500 phones.  I
know this is not related to Asterisk, but maybe someone here had the same 
problem.

    I configured my phones following the documentation at voip-info.org and
they are working very well.  The only problem I have is that when I dial an
extension like 1100 the phone changes that to 0110 and obviously the call
fails.  I have to dial slowly to get the 1100.  Does this have anything to do
with the dialplan?

--
Carlos Chavez
Director de Tecnolog�a
Telecomunicaciones Abiertas de M�xico S.A. de C.V.
Tel: +52-55-91169161 Ext 2001

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