Yes, I know. In this case the agent is logging in from a remote phone (pots line) and staying logged in. If they used agentcallbacklogin they could make outbound calls, but the long distance bill would hit their line, not the * box...
> > You could use Agentcallbacklogin instead - the queue will call them when > a call comes in, but they are free to make outbound calls in the meantime. > > Julian. > > Damon Estep wrote: > > Is there a way for a logged in agent (hearing music on hold) to initiate > > an outbound call without logging out of the queue? > > > > > > > > We want sales agents to be able to make outcalls when there is no > > callers in queue, but still be logged in to get new inbound calls if > > they come in. > > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
