One thing to do, is run MTR or something that does 10 pings per second.
Monitor the pings in real-time, and when the audio anomaly is occurring, see what MTR says for ping times. Or better yet, an SNMP octet counter for that interface that is your bottleneck (default gateway)

My suspicion is that something is consuming your full bandwidth for a short period of time.

Pinging on 1 second intervals would not reveal this..

Les

On 13/09/2010 8:26 PM, Bergen, Mark wrote:

We have noticed on occasion the outbound audio on our phone system is garbled. We have checked the network and it seems to be in good order. It happens randomly and usually only for a few seconds (just long enough to annoy users). It has also happened when there was only a light load on the network.

We configured one of the snom 320 handsets to only use the G711u codec and no real change (outbound audio was still garbled a couple of times briefly over a 1.5hr phone call). Our system uses VoIP only inside our local network, we have an MTS PRI for outbound calls.

Anyone have any ideas or pointers?

Thanks;

Mark

*Mark Bergen*

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