Hi,
I'm trying to learn about my responsibilities to provide 911 service for
my clients in both the US and Canada. I provide temporary office space
with voice connectivity via satellite. The voice service is actually
provided by my teleport provider. We are looking into the issue of
trying to provide 911; we realize there are a variety of options for
enabling it (Northern 911, a company I was introduced to this week at
VON is a great option). The questions that both I and my teleport
vendor have are:
- Can I provide 911 service access as an optional extra, as Vonage seems
to do?
- At the moment, my service utilizes VoIP as a backbone technology from
my Asterisk box over a private network. Do I need to provide e911, or
can I just provide basic 911, on the premise that I'm not a true VoIP
provider and therefore not subject to the regulation that all VoIP
providers must provide e911 services?
Any input appreciated. TIA.
Cheers,
Dave.
