David: For 911 & e911 service, I use UNLIMITEL as my carrier. Every DID on UNLIMITEL has 911 capability. Technically your responsibility is to provide 911 access and inform your clients the limitation. If you want to read more from the #1 source who regulates this (CRTC) you can go to: http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/i051020.htm
This is where you will find ALL information you need. Alternatively if you don't mind reading tones of docs, simply click on the following: " CRTC SITE " But to answer your direct questions as I posed to CRTC a while ago: 1. " Can I provide 911 service access as an optional extra, as Vonage seems to do? " According to CRTC & their words (I forget the officers name) - It's quite simple. a. If you have a VOIP hardphone, that is a CISCO, SIPURA, GRANDSTREAM, etc - it is mandatory to provide basic 911 service in Canada. Your e-911 can be an option, but basic 911 is must be available. 2. " Do I need to provide e911, or can I just provide basic 911, on the premise that I'm not a true VoIP provider.... " I had exactly the same question to this CRTC dude. The answer is: As long as you terminate calls to a PSTN number, you must have access to 911 - regardless. And if technically you are not a VoIP provider, but use a carrier to go through, then you must make sure that your carrier has 911 capability. Hope this answers your questions. Cheers & good luck! Reza. ----- Original Message ----- From: David Steele To: [email protected] Sent: Friday, April 07, 2006 12:06 PM Subject: [on-asterisk] 911 Hi, I'm trying to learn about my responsibilities to provide 911 service for my clients in both the US and Canada. I provide temporary office space with voice connectivity via satellite. The voice service is actually provided by my teleport provider. We are looking into the issue of trying to provide 911; we realize there are a variety of options for enabling it (Northern 911, a company I was introduced to this week at VON is a great option). The questions that both I and my teleport vendor have are: - Can I provide 911 service access as an optional extra, as Vonage seems to do? - At the moment, my service utilizes VoIP as a backbone technology from my Asterisk box over a private network. Do I need to provide e911, or can I just provide basic 911, on the premise that I'm not a true VoIP provider and therefore not subject to the regulation that all VoIP providers must provide e911 services? Any input appreciated. TIA. Cheers, Dave.
