On the other hand, users shouldn't be reprimanded for pointing out
problems with a particular bit of software as long as the suggestions
are done in a constructive way. That is after all what the community
effort is all about.

IMHO, the fact that someone is afraid to point out problems with Trixbox
on a Trixbox forum signals there may be attitude problems with that
project?

The original poster may not have done the best job of phrasing his post
as constructive but it certainly wasn't the worst I've seen either.

Distilling his post down to the facts we find that Trixbox presents the
user with options at start up which, if selected, break the install.
That sounds like a legitimate problem well worth reporting.

Certainly the Trixbox team has done an excellent job. If only they
hadn't named the project after a box of breakfast cereal ;)

-- 
John Lange

On Tue, 2006-09-26 at 02:37 -0400, Anthony Boyington wrote:
> Trixbox does make life a little easier for people like myself and
> it is a great contribution to the community. I believe it has succeed
> in its goal of an easy straight forward install. If you want
> complication you can always play with your favorite Linux Distro and
> install Asterisk directly (you do have options). I personal believe
> that any contribution is an attempt to further our cause and should
> not be put down, if you feel strongly that it is lacking then please
> make suggestions of improvements to the authors instead of bashing
> there work.
> "I have to admit that part of my reason for posting here is that I'm
> leary of posting this as a bug in a Trixbox forum and getting yelled
> at, but I'm also really pissed.  And kind of hoping that this will 
> help someone else on this list ..."
> 
>  
> Please don't think that I am YELLING at you, if you need help with
> your install then please ask. I have used this list when I got stuck
> and will continue to do so, there are a lot of knowledgeable people
> here who are willing to help. 
> 
>  
> On 9/26/06, Shidan <[EMAIL PROTECTED]> wrote: 
>         Even though I think there is much that can be improved with
>         Trixbox,
>         we should thank Andrew Gillis for the wonderful work he has
>         done with 
>         Asterisk that's made life easier for alot of people. Maybe
>         you're
>         pissed and unimpressed but I'm impressed with any gift that
>         helps
>         people out.
>         
>         ---
>         Shidan
>         
>         On 9/23/06, Giles Orr <[EMAIL PROTECTED]> wrote:
>         > I'm very new to Asterisk and I've never used Trixbox before
>         - on the
>         > other hand, I've been using Linux since 1994.
>         >
>         > I saw the new Trixbox v1.2 and decided it was time to try
>         it.  I 
>         > downloaded and burned the ISO to CD.  I deliberately did a
>         minimal
>         > install of Debian on a partition to see if I could avoid
>         having it
>         > wiped (I've been given to understand that Trixbox wipes the
>         entire 
>         > HD).
>         >
>         > Booting the CD there was a big warning that your HD would be
>         > completely wiped - at least they make it clear.  I chose to
>         use boot
>         > options "i586 nofb" instead of just hitting enter because I
>         have a 
>         > Celeron in the machine and an LCD screen that often
>         disagrees with FB.
>         >  One of the options that came up shortly was to test the
>         install
>         > media.  Good idea.  "Checking CentOS v4 DVD."  This is a CD,
>         not a 
>         > DVD.  The check failed, which is kind of confusing because I
>         have no
>         > idea if I have a bad burn or if they failed to change this
>         particular
>         > script.  I installed from the disk anyway, and got a lovely
>         CentOS 
>         > graphical install that allowed me to use DiskDruid to
>         partition - it
>         > didn't wipe the HD.  On reboot, I find myself even more
>         confused
>         > because I now have what appears to be a shabby CentOS
>         install with no 
>         > Asterisk, no FreePBX, no nothing that makes any sense.
>         >
>         > As it turns out, I stepped off the official Trixbox install
>         path
>         > somewhere along the line - it would seem that you HAVE to
>         hit Enter
>         > when the GRUB boot menu on the CD comes up to have your HD
>         wiped and
>         > Trixbox installed.  This is incredibly poor design on their
>         part: they
>         > left all the CentOS GRUB boot options visible and active,
>         and didn't 
>         > modify them.  I'm pretty thoroughly unimpressed with their
>         preparation
>         > of their install disk.
>         >
>         > As I've been writing the new Trixbox install has rebooted a
>         couple
>         > times and is installing and tweaking its way to
>         happiness.  I haven't 
>         > played with it much yet, but I give them points for creating
>         a
>         > computer that has network connectivity but is entirely
>         invisible to
>         > other computers on the network.
>         >
>         > I have to admit that part of my reason for posting here is
>         that I'm 
>         > leary of posting this as a bug in a Trixbox forum and
>         getting yelled
>         > at, but I'm also really pissed.  And kind of hoping that
>         this will
>         > help someone else on this list ...
>         >
>         > At the moment I'm working on resizing the Trixbox install so
>         I can use 
>         > the rest of the space on the drive.  I thought "I'll just
>         fire up
>         > parted ..."  But it's not that easy.  I get the infamous
>         "Error:
>         > Filesystem has incompatible feature enabled," and this is
>         proving 
>         > difficult to get around.  *sigh*
>         >
>         > --
>         > Giles
>         > http://www.gilesorr.com/
>         > [EMAIL PROTECTED]
>         > 
>         >
>         ---------------------------------------------------------------------
>         > To unsubscribe, e-mail: [EMAIL PROTECTED]
>         > For additional commands, e-mail: [EMAIL PROTECTED]
>         >
>         >
>         
>         ---------------------------------------------------------------------
>         To unsubscribe, e-mail: [EMAIL PROTECTED]
>         For additional commands, e-mail: [EMAIL PROTECTED]
>         
> 
> 
> 
> -- 
> Anthony Boyington
> Director
> 416 Solutions 
> Office: 416-850-2603
> Toll free: 877-318-6489
> Mobile: 905-464-9710
> www.416solutions.com
> www.unitz.ca
> 
> 
> 
> CONFIDENTIALITY NOTE:  The information outlined in this Email is
> legally
> privileged and confidential information intended only for the use of
> the
> individual or entity named above.  If you have received this email in
> error, 
> please notify our office immediately.  If you are not the intended
> recipient,
> you are hereby notified that any use, dissemination, distribution or
> copy of
> this email or any attachments is strictly prohibited. 


Reply via email to